Welcome to today’s edition of “WTF Microsoft”. Last night I attempted to install Microsoft’s latest and greatest browser, Internet Explorer 9. I’m running Windows 7 Home Premium 64-bit on my desktop. I went to the website and downloaded their installer. The first thing I noticed was the 500K or so package size. Dislike. I hate downloading web installers that turn around and download the “installation files” when you run them. I almost always have bad luck with this method. When Limewire went that route I flipped out. I always prefer the full size package (alternative installer), rather than the web install way. Anyway, once the package files were downloaded the install continued, and failed at this point:
Internet Explorer did not finish installing
Not sure what the problem was because I was greeted with a friendly error message instead of a specific technical one. The installer was nice enough to create a link to a troubleshooting article on my desktop. I went to the page and read the possible causes of installation failure:
You may receive an error message when you try to install Windows Internet Explorer 9. There are various causes for installation problems. This article presents troubleshooting methods that you can use to try to resolve the problem.
- Method 1: Make sure that your system meets the minimum operating system requirements
- Method 2: Try an alternative Internet Explorer 9 installer
- Method 3: Make sure that Internet Explorer 9 prerequisites are installed
- Method 4: Make sure that installation of other updates or a restart is not pending
- Method 5: Temporarily disable antispyware and antivirus software
Hmmm, I know I meet all the requirements. I restarted my computer and attempted to run the installer and it still failed. Temporarily disable antivirus software? I think Microsoft Security Essentials should be smart enough to allow the program to fun. I’ve covered all the bases and still cannot figure out what’s going on. Wait a minute! Take a look at Method 2. I stumbled upon the worldwide page for Internet Explorer 9 downloads. It contains the full installation and not the web installer. I ran this and….still nothing. I’m almost at my wits end, but I’ll update this post when I figure out the solution. Until then, happy browsing!
UPDATE 1: It seems as if I’ve found a fix. This nice article explains what might be the possible causes of failure. His suggestion is to right click on the installation file and “Run as administrator”. Nope, still nothing.
UPDATE 2: I’ll try installing Service Pack 1 for Windows 7 and see if that has any effect. I found an older article that says Windows 7 users will be required to install the update. You can download the standalone if you don’t want to wait for Windows Update.
UPDATE 3: Well that didn’t work for me either. I think this is a problem specific to my machine. I’m unable to install Windows 7 SP1 so I think there’s a deeper issue here. *sigh*
UPDATE 4: What you’re seeing below is the success dialog after installing Internet Explorer 9. The fix? I ended up reformatting and finally got it to work on a fresh installation of Windows 7. I think something happened and corrupted Windows Update. I usually save formatting as a last ditch effort, but I had all my files backed up, so off it went. I’ll throw some screenshots up of IE9 in another post.